Shipping And Frequently Asked Questions
Shipping Information
At SATEZGI, we are committed to providing a fast, smooth, and reliable shopping experience for our customers. Below are the details regarding our order processing and shipping timelines.
Order Processing Time:
All orders are processed within 1-3 business days after receiving your confirmation email. Please note that orders are not processed on weekends or public holidays.
Shipping Time:
Once your order has been processed, delivery typically takes 4-7 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.
Shipping Rates:
Shipping costs will be calculated and displayed at checkout based on your location.
Delays:
While we strive to ensure prompt delivery, unforeseen circumstances such as holidays, weather conditions, or customs clearance may cause delays. We appreciate your patience and understanding in such situations.
Order Tracking:
Once your order is shipped, you’ll receive a tracking number via email so you can monitor your shipment in real time.
Questions About Shipping?
Feel free to contact us at satezgitr@gmail.com if you need any assistance with your order or shipping details.
Frequently Asked Questions (FAQ)
1. How long does order processing take?
All orders are processed within 1-3 business days. You will receive an email confirmation once your order is being prepared for shipping.
2. How long does shipping take?
Once processed, your order will typically arrive within 4-7 business days.
3. How can I track my order?
You will receive a shipping confirmation email with a tracking number as soon as your order has been dispatched. You can use this number to track your package.
4. Can I cancel or change my order after placing it?
If you need to modify or cancel your order, please contact us as soon as possible at [Your Contact Email]. Orders that have already been shipped cannot be canceled or modified.
5. What should I do if I receive a damaged item?
If your order arrives damaged, please contact us immediately with your order number and photos of the damaged item. We will assist you in resolving the issue quickly.
6. Do you ship internationally?
At the moment, we primarily ship within [Your Shipping Regions, e.g., United States, Europe]. We are working on expanding our international shipping options soon!
7. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways available at checkout.
8. How can I contact customer service?
You can reach us at satezgitr@gmail.com, and we’ll be happy to assist you with any questions or concerns.